what you need to know
frequently asked questions
General Information
We’re open seven days a week. Monday - Saturday (5:00am - 12:00am) | Sunday (4pm - 11:00pm)
Our gym is located at
- Al Qusais: Al Huraiz Building - Damascus Street - next to Classic Resturant/Artisan Bakery - Al Qusais Industrial Area - Al Qusais – Dubai
- AlNahda – 1: Bldg M - 1 Al Ittihad Rd - near to Al Mullah Plaza - Dubai
Yes, we offer free on-site parking for all members
Yes! New members can enjoy a complimentary personal training work out after you join. Reach out to reception Member experience team, available at the main reception.
Bookings are not required for general gym access but are recommended for group classes and personal training sessions.
Membership & Pricing
We offer flexible memberships — monthly, quarterly, semi-annual, and annual — also Corporate Packages.
- Full gym access, group fitness classes.
- Personal training and specialty programs are optional add-ons.
Yes. Memberships can be frozen for medical or travel reasons for a limited time.
No joining fee may apply for new members
We accept cash, debit/credit cards, and online payments
Trainers & Programs
Yes, all our trainers are certified professionals with experience in strength, conditioning, and nutrition guidance.
- You can book directly through our reception. Packages are available at discounted rates for members.
Yes, nutrition consultation is available.
We offer strength training, CrossFit, HIIT, Zumba, Pilates, Spin, and more.
Our trainers will guide you after your initial fitness assessment to tailor the program to your goals.
Facilities & Services
Yes, lockers and clean shower facilities are available for all members.
- No, it is a mixed gym facility. However, the shower and washroom facilities are separate
No, we currently don’t have a sauna or steam room.
Towels are available for rent or purchase; purified water dispensers are free for all members.
Yes, our reception area offers branded gym gear, supplements, packed meals, Juices and protein shakes.
Health & Safety
All equipment is sanitized regularly, and our staff follows strict cleaning protocols. Sanitizing stations are available throughout the facility.
- For most people, no. However, if you have a pre-existing condition, medical clearance is advised though not mandatory
Yes, our staff are trained in first aid, and emergency response systems are in place.
Digital Access
No, Mobile app is not provided.
- Depending on your membership tier, you may access multiple branches of our gym.
Membership can be cancelled however it is non refundable
Results & Support
Results depend on consistency, effort, and diet. On average, members notice visible changes within 6–8 weeks.
- Yes, we conduct seasonal transformation programs with prizes and professional coaching.
Yes, members can bring guests using guest passes available at the front desk for a nominal & discounted fee
You can reach us at: musclematrixdubai@gmail.com or through our contact form on the website.
Premier Family fitness centre in Dubai delivering expert training, modern equipment, and results.
FOLLOW US ON SOCIAL MEDIA
CONTACT US
- +971 56 552 5111
- +971 56497 4000
- +971 56497 2000
- Al Nahda - 1 Bldg M - 1 Al Ittihad Rd - near to Al Mullah Plaza - Dubai
- Al Huraiz Building - Damascus Street - next to Artisan Bakery Al Qusais - Dubai
- musclematrixdubai@gmail.com